Lincoln Motor Company capped off 2020 by taking the top spot in the J.D. Power U.S. Sales Satisfaction Index. While the rankings cover customer satisfaction with Lincoln in the United States, that same commitment to quality is what makes Lincoln a leading luxury brand in Canada.
One of the reasons Lincoln rose five spots in last year’s J.D. Power Sales Satisfaction Index is the standard Pickup & Delivery service. This perk of ownership sets Lincoln apart, making scheduling service and going on about your business easier.
Simply use the Lincoln Way™ app to schedule your appointment at Downtown Lincoln and a Lincoln Service Valet will come to a location within 30 kilometers of our dealership in a Lincoln Loaner. You can use the Lincoln Loaner to go about your day while we service your vehicle, and we’ll keep you up to date on your progress via text, email, or phone call.
“Serving our Lincoln clients in ways that extend beyond the vehicle is one of the most important and exciting opportunities for our brand,” said Lincoln Director of North America Michael Sprague. “Despite the challenging year, by working in lockstep with our dealer partners we were able to deliver on an ownership experience that is a true representation of Lincoln luxury and, simply put — effortless.”
At Downtown Lincoln in Toronto, we want your spirit to be similarly effortless. We’re committed to your comfort and safety, and our team is dedicated to your satisfaction whether you’re browsing our new vehicle inventory or stopping in for service.